Tech at Your Pace

Tech support for Portland-area seniors

No jargon. No rush.
Stay connected and get things done.

Schedule a visit
  • Setting up or troubleshooting computers, phones, and tablets
  • Using email and social media
  • Video calling (FaceTime or Zoom)
  • Online safety training, including passwords and virus removal
  • Stopping mysterious popups and upgrade prompts
  • Wi-Fi setup
  • Scroll down for more services

Services tailored to senior citizens

Friendly, patient, in-home tech support
at a pace that works for you.

The most popular problems we solve

Something not working right?

Figure out why your computer or phone is acting up and get it back on track.

Having trouble staying in touch?

Get help with email, group texts, and social media like Facebook or Instagram.

Worried about safety, scams & passwords?

Learn to spot scam emails, calls, and texts. Remove viruses. Create and store strong passwords with a password manager so you don't have to remember them.

Other problems we help with

Want to video call family or friends?

Connect face-to-face with FaceTime, Zoom, or Google Meet.

Confused by update prompts?

Learn what software updates mean and when to install them.

Getting strange popups?

Find and remove the programs causing them so they stop for good.

Trouble seeing or hearing your device?

Learn how to make text larger, turn on captions, pair hearing aids over Bluetooth, and use voice dictation or screen readers.

Got a new computer or phone?

Get it set up and transfer everything from your old device.

Worried about losing photos or files?

Learn how to back everything up so nothing important disappears.

Want to read more books?

Set up a Kindle or library apps to get free audiobooks and ebooks.

Need help with online banking or bills?

Learn how to deposit checks, pay bills, and get Social Security statements online.

Confused by smart home devices?

Get help setting up Alexa, Google Home, Ring doorbells, Nest thermostats, and more.

Struggling with MyChart or telehealth?

Learn how to manage medical appointments and join video visits with your doctor.

Photos stuck on your phone?

Organize them, transfer them to a computer or the cloud, and share them with family.

Need to print or scan?

Connect a printer, scan documents, and send forms digitally.

Running out of memory or storage?

Remove unneeded apps and free up space on your phone, tablet, or computer.

Can't figure out your TV or streaming devices?

Get help setting up your TV and streaming boxes and understanding your remotes.

Wi-Fi not working?

Get your home internet working reliably and connect your devices to it.

Fair, flexible pricing

$120/hour
Full rate
Sliding scale
For lower-income clients
  • Support provided in your home
  • 1-hour minimum per visit
  • No travel fee within our service area
    Portland, Fairview, Gresham, Maywood Park,
    Milwaukie, Troutdale, Vancouver, Wood Village

Pay what you can afford

We enthusiastically help many lower-income clients.

No one is denied help if the fee is a hardship.

Our guarantee

There's no charge if we can't fix your problem.

Get help from someone who understands the struggle

Tech at Your Pace helps senior citizens use technology to stay connected and engaged, regardless of their tech knowledge or income level.

Chris Cowell started Tech at Your Pace after providing tech support to his parents when they were in their 70s, 80s, and 90s. He learned how important tech is for helping seniors feel connected and engaged, and how complicated and frustrating it can be. It gets confusing, fast!

His calm, patient approach comes from decades of experience as a tech consultant, corporate trainer, author, documentation writer, software developer, and philosophy teacher.

Chris is a native Oregonian who spends his non-work hours parenting, singing with the St. Michael & All Angels Episcopal Church choir in Portland, and volunteering for the Meals on Wheels Friendly Tech Visits program.

Chris Cowell from Tech at Your Pace

What clients say

Chris is very knowledgeable about tech issues. He showed me ways to reduce memory use, so I didn't need to buy more. He also successfully had my sister maneuver through issues she had with her computer. The most important technique he used was to direct us to do things. He didn't take over the keyboard!

Barbara NE Portland

Chris's tech support helped me integrate and set-up my laptop, phone and tablet. His approach engaged me directly as a learner. He guided me so I understood how technology works. I highly recommend his services.

Craig SE Portland

Ready to get started?

Call, email, or fill out the form. We'll be in touch within one business day.

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